Emirates | https://www.emirates.com/ |
Reception | Very friendly. |
punctual & info | Most flights on time or early; 3/8 max 0,5 uur late |
space/comfort | Good seat pitch. Business Class very large + full flat bed ; some with massage chairs. Chairs in 777 economy are set up 3-4-3 which limits the width compared to some airlines using 3-3-3. A380 business class features a private small minibar and a real bar with service, drinks and nice snacks in the back of the plane. |
entertainment system | Very good. Very large screens of high quality. Huge selection of movies, TV series (often at least three episodes), games, music. USB connection to your own picture gallery. 2 chairs share power for laptops. All in economy Boeing 777 or Airbus A380 and, with larger screens and a tablet, in business. |
meals | Well below average if you ordered a vegetarian meal - and that for business class. They can not combine gluten free and vegetarian although they promised to do so. Not possible to select the time of serving diner; they served shortly after take off after which most business class passenger had a meal in the lounge. Economy class meals on earlier flights where good. |
service | Exellent in cabin, poor for customer service. Business class flights include limousine service up til 65 km. |
clean | Very good |
aftersales/contact | The complaint about the meal was handled very badly - it was not much more than 'sorry you didn't like it but Emirates has the best meals in industry'.. |
airplanes | Young fleet. We flew the Boeing 777-300ER, the Airbus A380-800 and the Airbus A340-500. See https://www.emirates.com/english/flying/our_fleet/our_fleet.aspx |
number of flights | 12 |
impression | One of the best airlines, especially because of the fleet, entertainment system and some of the services. |
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