| Thomas Cook |
http://www.thomascookairlines.com
Book for a nice price via Skyscanner |
| Reception | Flights operated by SN Brussels Airlines. |
| punctual & info | Friendly. |
| space/comfort | One time, return flight somewhat delayed. |
| entertainment system | Not much space |
| meals | N/A |
| service | Thomas Cook promises on the website 'Always all in prices including food and drink' but Thomas Cook passengers on SN Brussels Airlines have to pay for snacks. SN Brussels Airlines also can not help that Thomas Cook's customers a mislead their aircrew get regular complaints. |
| clean | Yes |
| aftersales/contact | The complaint is answered too but Thomas Cook not admit the website is misleading. It makes no difference for a passenger, whether the flight is carried out by Thomas Cook or by others. When a meal and drink are promised this should be given. |
| airplanes | Depending on airline used |
| number of flights | 2 |
| impression | An airline that misleads customers should be avoided |
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